To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

 

What items are returnable?

You can return your items within 14 days of receipt of your shipment.

  • They must be in original condition
  • Swing tags should not be removed
  • In the original packaging

Are there any charges for return?

  • Free UK Returns
  • We offer assisted International returns for a small fee
  • Original shipping charges are non-refundable
  • You are responsible for the charges of the return shipping

 

How soon will I get my refund?

  • Once your return is received and checked, we will send you an email to notify you that we have received your returned item. 
  • Your refund will be processed and applied original method of payment, within 7 working days.